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This complaint will be directly transfered to the concerned unit at the Head Office in total privacy without disclosing its content to the branch. 

The concerned unit will contact you within 3 working days of registering the complaint to confirm its receipt and inform you that it is under study. 


You will be answered within 15 days , unless it is delayed due to exceptional reasons or facts related to customers. 

First Name *
Last Name *
Email *
 
Are you a client?
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Branch
Account Number
 
Your contact address

Building
Street
Region / City
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Prefer method of contact

Phone
Mobile *
Email *
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Contact Time

From
 
Complaint Information
Please describe events in the order they occured with a clear description of the transaction and its occurence date


Subject
Message Text *
 
Attached Document
If you have documents that can help us with our invetigation , kindly upload them here
 
 
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