Customer Protection /

General recommendations

• Use an email address for your banking transactions and use a totally different one for social media. Never write the one used for banking transactions on your business card.
• Don’t use the same password for all your email accounts.
• Use the forward option instead of the reply.
• Use strong password as recommended.
• Always update your browser with the latest version available.
• Use an antivirus on your computer and keep it up to date, in order to avoid viruses' attacks.
• Activate the "Recent Activity"option in your email account, and track your recent changes frequently. In case of any malicious activity, change your password.
• Don’t check your online transactions and emails addressed to your bank in public WIFI connections.
• Be aware of emails with Real time Transfer.